The ORIKI 100% Guarantee

1. At ORIKI, we are committed to helping you achieve the beautiful skin you deserve. If for any reason you are not completely satisfied with our products, please first contact us at Customerservice@ORIKI.com so we can help customize your kit so it better meets your needs. If a custom kit doesn’t make sense for you, a team member can help you return your product.

2. ORIKI stands behind its products with a 14 day money-back guarantee (from delivery date) on all products purchased directly from ORIKI. This means if for any reason you are not completely satisfied, you can return the products back to us for a full refund of the purchase price, less shipping and handling per item.

3. Please use the original packaging, if possible, and seal the package securely with tape. We recommend using protective packing to minimize any damage to the product. Remove any other labels from the package. We recommend that you insure the package when sending and retain the receipt. ORIKI is not responsible for return postage, the cost of insurance, or lost or undelivered items.

4. Send the package to the below address. Please remember to include your return address in the top left corner.

5. Please allow up to 14 business days from when we receive your return for ORIKI to process your return. We will credit or refund the purchase price paid by you for the item(s) plus any tax paid on the item(s), less shipping and handling per item and any discounts, rebates, credits or refunds already given to you in connection with such products. In the event that you return part of a kit, we will credit or refund the portion of the purchase price allocable to the product you are returning. The original shipping and handling charges will not be refunded. If your order shipped free then actual shipping & handling rates originally incurred by us will be deducted from the refund.

6. If you purchased ORIKI products at one of our retailers, please first contact that store directly to inquire about their return policy. If you have any difficulties, please contact us at Customerservice@ORIKI.com.